We make your order only after you place it, which means we don’t mass-produce or stockpile items. This helps reduce waste, avoid overproduction, and create only what’s truly needed.

While it may take a little longer, it’s worth the wait, knowing that each item is crafted with care and purpose. It ties directly to our commitment to ethical fashion—making thoughtful choices to minimize environmental impact and promote sustainability.

By producing on-demand, we ensure each piece is made with quality over quantity in mind, all while staying mindful of the planet.

Once you place your order, it typically takes 5–7 days for us to make it and prepare it for shipping. After that, local delivery usually takes about 2–5 business days, depending on your location.

We handle each order with care to ensure quality, so while it takes a bit longer, we believe it’s worth the wait. Please note that shipping times may vary slightly during busy seasons.

We use Stripe to process payments, which allows you to securely pay using major credit and debit cards. Stripe is a trusted payment platform used by businesses around the world, and it has advanced encryption and fraud protection to keep your information safe.

You can feel confident knowing your payment details are handled securely and never shared with us directly. If you have any issues or questions, we’re here to help!

At the moment, we don't offer PayPal as a payment option. This is because PayPal transactions tend to take longer to process and can delay order fulfillment. We understand the importance of privacy and security, so we work with Stripe, a trusted, secure platform that allows you to pay using major credit and debit cards. This ensures that your order is processed quickly, securely, and without unnecessary delays.

If you have concerns about providing card information, Stripe also offers various payment options that might suit your preferences, which offer added convenience and security. Let us know if you have any other questions or need assistance with the payment process!

The best way to contact us is by email at support@kindheart.studio. We carefully read every email and strive to provide thoughtful, personalized support to make sure all your questions are answered.

You can also reach out to us on social media—find us on Facebook or Instagram. No matter how you choose to get in touch, we’re here to help!

We’d love to hear from you! You can share your feedback or suggest design ideas by emailing us at support@kindheart.studio or reaching out on Facebook or Instagram.

We value every piece of feedback and consider all suggestions carefully. We’re also working on a dedicated feedback feature on our website, which will be available soon to make sharing your ideas even easier.

Your input helps us create designs that truly resonate, so don’t hesitate to get in touch!

The best way to support us is by ordering from Kind Heart Studio—whether it's for yourself, to share with your community, or even to donate to a charity of your choice. Your purchase directly helps us continue our mission of empowering wear and promoting self-care.

There are other meaningful ways to support, too! You can follow us on social media, share your story to inspire others with your ideas. We love hearing from our community and may even share your inspiration with others with your permission. Every small action helps create a bigger impact!